Privacy Policy

1. Who We Are

Rightful Returns Recovery ("we," "us," "our") helps homeowners and property owners in Arizona, Texas, Georgia, and nationwide identify and recover foreclosure surplus funds, tax sale excess proceeds, and other unclaimed property. This Privacy Policy explains what information we collect through our website, forms, and text messaging program, and how we use, protect, and share it.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information: full name, mailing address, email address, phone number.
• Case-related information: property address, county, details about a foreclosure or tax sale, and other information relevant to evaluating a potential surplus funds claim.
• Mobile phone number and SMS consent: when you opt in to receive text messages from us.
• Communications: records of calls, texts, emails, or form submissions you send us.

We also automatically collect limited technical information when you visit our website, such as browser type, device type, and general usage data, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Research and evaluate whether you may be entitled to surplus funds or unclaimed property;
• Contact you by phone, text, or email regarding your case or inquiry;
• Prepare documentation and coordinate with licensed attorneys where representation is appropriate;
• Send you case status updates and account notifications;
• Improve our website and services;
• Comply with applicable laws and respond to lawful requests from public authorities.

4. SMS / Mobile Information & TCPA Disclosure

If you provide your mobile phone number and opt in through our website form, you consent to receive text messages from Rightful Returns Recovery related to your inquiry and case, including account notifications and case status updates.

Message Frequency & Charges

Message frequency varies (typically 2–6 messages per month). Message and data rates may apply based on your mobile carrier plan.

Opt-Out & Support

You may opt out of text messages at any time by replying STOP to any message. Reply HELP, or text HELP to (480) 274-3499, for assistance. You authorize contact by telephone, including by automated systems, regarding your inquiry, and may opt out of calls at any time by calling 1 (800) 428-2022.

For the full SMS program terms, visit our SMS Terms page.

5. Email Communications & CAN-SPAM Compliance

If you provide your email address, we may send you communications related to your case, account updates, or (with your consent) informational content about surplus funds recovery. In compliance with the CAN-SPAM Act, every marketing email we send:

• Clearly identifies Rightful Returns Recovery as the sender;
• Uses accurate, non-deceptive subject lines;
• Includes a valid physical mailing address;
• Provides a clear, working method to unsubscribe.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email, or by emailing powell@rightfulreturnsrecovery.com with "Unsubscribe" in the subject line. Unsubscribing from marketing emails will not affect case-related communications necessary to service an active inquiry or claim.

6. How We Share Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Licensed attorneys and legal partners (such as Jack W. Cunningham, P.C.), where necessary to evaluate or pursue a surplus funds claim on your behalf;
• Service providers who perform functions on our behalf (such as form processing, hosting, or communications tools), under obligations to protect your information;
• Legal or regulatory requirements, if required by law, subpoena, or other legal process.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to provide our services, pursue a claim on your behalf, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

9. Your Rights & Choices

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses of your information. To make a request, contact us using the information in Section 12 below. We will respond in accordance with applicable law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Rightful Returns Recovery
Phoenix, Arizona
Phone: 1 (800) 428-2022
Email: powell@rightfulreturnsrecovery.com